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WHAT THIS INSURANCE CLAIMS GUIDE HAS TO OFFER

This insurance claims procedure guide is created for business owners as a convenient reference to provide clarity on what steps to take, and information to provide, in the event of a claim arising.

The guide covers types of claims, what to do and what not to do in the event of a claim arising, plus handy checklists to help you organise the necessary information for the claims process in many of the common insurance policies.

A must-have reference for all businesses, this guide has all the information you need to process a claim in one place, saving you time and stress when you need to take action urgently.

GUIDE FEATURES

GENERAL CLAIMS PROCEDURES

  • Types of Claims
  • What to do in the event of a claim

SMALL PROPERTY INSURANCE CLAIMS

  • What is ‘Underinsurance’ and why it is so important
  • What to do in the event of a claim
  • What to remember

COMMERCIAL & DOMESTIC PROPERTY INSURANCE CHECKLIST

  • Detailed checklist including policy details and all requirements for Property Insurance

PUBLIC & PRODUCTS LIABILITY INSURANCE CLAIMS

  • What to do in the event of a claim
  • Detailed checklist including policy details and all requirements for Public & Products Liability Insurance

PROFESSIONAL RISK INSURANCE CLAIMS ‘CLAIMS MADE POLICIES’

  • Overview of which policies are Claims Made Contract Policies
  • What to do in the event of a claim
  • Detailed checklist including policy details and all requirements for Professional Risk Insurance

WORKERS COMPENSATION INSURANCE CLAIMS

  • The process of reporting an injury
  • Legislation for lodgement of injuries by each state in Australia
  • Detailed Register of Injuries checklist including all requirements for Worker’s Compensation Insurance

HANDLING THIRD PARTIES

  • Incidents with Third Parties
  • What to do in the event of a claim – and what NOT to do

LARGE PROPERTY INSURANCE CLAIMS

  • What to do in the event of a claim
  • Large Property Claims Management Plan overview – detailed description of each phase, terms and requirements

LANDLORDS PROPERTY INSURANCE CLAIMS CHECKLIST

  • Detailed checklist including policy details and all requirements for Landlord’s Property Insurance

MARINE INSURANCE CLAIMS

  • What to do in the event of a claim for Third Party Claims and Own Damage Claims
  • What to remember in the event of any claims
  • Detailed checklist including policy details and all requirements for Marine Transit Insurance

MOTOR VEHICLE INSURANCE CLAIMS

  • What to do at the scene of an incident
  • What to do if a Letter of Demand is received
  • Claim form and quotes requirements – and the differences in requirements between a drivable and un-drivable vehicle
  • What to do with claims from other motorists
  • Detailed checklist including policy details and all requirements for Motor Vehicle Insurance
  • Letter of Demand template

GET YOUR FREE GUIDE NOW!

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An essential reference guide for all business owners

The General Insurance Claims Procedure Guide and Checklists covers all the main insurance policies for businesses, so you’ll know what to do to quickly and effectively submit a claim to your insurance company. This means more peace of mind when an unfortunate claim does arise.

Current information for Australian businesses by insurance experts

The information in this guide was generated by leading business insurance policy experts in Australia, based on the latest requirements for popular insurance policies for businesses in Australia. This go-to guide will give you peace of mind when you need it most.

A word from Amanda Smith, Founder – Optimum Insurance

“I see firsthand how stressful it can be when a claim arises. I wrote this guide to make the claims submission process as quick and painless as possible, allowing business owners to return to running their business. After all, you’re in business to help others, not worry about insurance claims (luckily, that’s my passion).”

Make any future claims processes quick and easy

Get this handy free resource and have peace of mind that you know exactly what to do in the event of a claim.

Referral Source

“We had an employee injured at our restaurant and found this guide to be helpful in relation to workers compensation insurance claim .”

Francesca Tan

Restaurant Owner

“I found this guide answered most of questions on where I needed to start when we had a break in and the checklist was great.”

Samantha Lee

IT Software Development

“Running a small business I don’t have much spare time on my hands, having tools such as this guide for me and my employees to refer to if a claim ever happens is really useful.”

Frank Lipman

Franchise Owner

CONTACT AN INSURANCE ADVISER

When it comes to insurance for your business, don’t leave your insurance knowledge to assumptions. Know the facts so you can focus on building your business, feeling satisfied that your business and its assets are properly protected.

If you’d like to speak to an Adviser for more assistance with your insurance, enter your details below and one of our Advisers will be in touch within 24 hours to discuss your specific needs further..